Privacy Policy

Effective Date: July 4, 2023

Thank you for visiting our website and for considering our online fitness coaching services. We value your privacy and are committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, store, and disclose your information. By using our website and engaging with our services, you consent to the terms of this policy.

1. Information We Collect:

We may collect various types of information from you, including:

- Personal Information: Such as your name, email address, contact details, and billing information when you sign up for our services.

- Health and Fitness Information: Information related to your health, fitness goals, and exercise preferences to provide you with personalized coaching.

- Website Usage Information: We may collect non-personal information such as your IP address, browser type, referring/exit pages, and other usage details through cookies and similar technologies.

2. Use of Information:

We use the collected information for the following purposes:

- To provide and personalize our fitness coaching services to meet your specific needs and goals.

- To communicate with you, including sending relevant updates, newsletters, and promotional materials.

- To improve our website, services, and customer experience.

- To analyze trends and gather statistical information to enhance our offerings and understand user preferences.

- To protect against fraud, unauthorized access, or misuse of our services.

3. Information Sharing:

We may share your information in the following circumstances:

- Service Providers: We may engage trusted third-party service providers who assist us in delivering our services. These providers are bound by confidentiality agreements and will only process your information as necessary to perform their designated tasks.

- Legal Compliance: We may disclose information if required by law, government request, or to protect our rights, safety, or property, or that of others.

- Consent: With your explicit consent, we may share your information with third parties for marketing or promotional purposes.

4. Data Security:

We implement industry-standard security measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Third-Party Links:

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of such third parties. We encourage you to review the privacy policies of these third-party websites before providing any personal information.

6. Children's Privacy:

Our services are not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from anyone under 18 years of age. If we become aware that we have collected personal information from a child under 18 without parental consent, we will take steps to delete the information as soon as possible.

7. Updates to the Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant updates by posting the revised policy on our website or by other means of communication.

8. Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy or our practices, please contact us at ali@balancefitlife.com.